Privacy Policy

Effective Date: October 1st, 2024

This Privacy Policy describes how Himalayan Salt and Wellness Cave ("we," "us," or "our") collects, uses, and shares information about you when you visit or interact with our website, services, or physical location.

Information We Collect

We collect various types of information to provide and improve our services.

Personal Information

  • Contact Information: Name, email address, phone number, and address.

  • Appointment and Transaction Information: Service history, dates of appointments, payment information, and any notes related to your wellness preferences.

  • Communication Preferences: Information on how you prefer to receive communications, such as SMS, email, or other methods.

Usage Information

  • Cookies and Similar Technologies: We may collect information about your activity on our website using cookies, which track browsing actions and patterns. This may include IP address, browser type, pages visited, and session duration.

  • Device Information: Details about your device, such as IP address, operating system, and browser type.

Sensitive Information

For certain services, we may ask for health-related information to tailor treatments and ensure a safe wellness experience. This information is voluntarily provided by you.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To schedule and manage appointments, process payments, and provide requested services.

  • Customer Support: To respond to inquiries, address concerns, and provide assistance.

  • Marketing and Communications: To send updates, offers, newsletters, and event invitations if you opt-in to receive these communications. You can unsubscribe at any time.

  • Website Functionality: To analyze website performance, improve user experience, and ensure technical functionality.

  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

Information Sharing

We do not sell or rent your information. However, we may share information in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers that assist us with operations, such as payment processing, appointment scheduling, and marketing services. These providers are required to protect your information and use it only for specified purposes.

  • Legal Requirements: We may disclose information if required by law or in response to valid legal processes, such as a subpoena or court order.

  • Business Transfers: In the event of a business merger, sale, or acquisition, your information may be transferred as part of the business assets.

Your Rights and Choices

We respect your privacy and offer choices regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information by contacting us.

  • Opt-Out of Marketing Communications: You may opt out of receiving marketing emails or texts at any time by following the unsubscribe instructions in the communication or contacting us directly.

  • Do Not Track: We honor "Do Not Track" requests in browsers where technically feasible.

Security of Your Information

We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Despite these measures, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we retain transaction records to comply with tax and accounting regulations.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. If we discover that we have collected personal information from a child under 13, we will delete it promptly.

Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be effective upon posting, and we will update the effective date at the top of this policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Himalayan Salt and Wellness Cave
100 Schaeffer Street, Boyertown, PA 19512
hello@himalayansaltnwellness.com
(610)310 - 3884